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Consumer
Health
Information
Service

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nformation Service (CHIS) of the Toronto Public Library, is designed to help you find reliable, understandable health information for you and your family. The information on this site is constantly being revised as changes or new information comes to light.

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To contact us directly, send an e-mail to ac.yrarbilcilbupotnorot|sihc#ac.yrarbilcilbupotnorot|sihc or residents of the Greater Toronto (GTA) area can phone us at 416-393-7056. Ontarians residing outside the GTA can contact us toll-free at 1-800-667-1999.

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Until the end of the previous century, medical information was not intended for the general public: only medical professionals were expected to understand it. Doctors told patients what they thought they needed to know.

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the people have come to expect that they have the right to understand their healthcare decisions. Health information written for the general public, as opposed to medical professionals, is called consumer health information.

Internet publishing has meant that it is easier and less expensive to publish information, including health information, and so a wide range of consumer health information is now available. However, the unregulated nature of the Internet also means that not all of the information you might find is trustworthy or reliable.

As a consumer of health information,¹ must take the responsibility to ensure that what you are reading is trustworthy. Decisions regarding your healthcare should always involve the assistance of a trusted healthcare practitioner: only personal contact with the qualified healthcare practitioner of your choice — who knows your health history, who can examine you, and who can bring expertise and experience to bear on your situation — can yield advice about how you ought to handle any of the information you obtain from sources accessed through this service.

Footnotes

1. YOU